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Get your cover back on track

Sometimes life gets in the way.

Maybe money is a little tight this month.
Maybe your salary came in later than expected. It happens to all of us.

Option 1: Make a manual EFT payment

 If you’re able to make the outstanding payment, you can do this by EFT.

Once you’ve made the payment:

  1. Use the payment details provided by Dis-Chem Life.
  2. Make the EFT for your outstanding amount.
  3. Send your proof of payment to our team at help@dischemlife.co.za
  4. We’ll check the payment and help get your cover reactivated.

Please include your policy details with your proof of payment so we can match the payment to your cover.

Option 2: Give us a call

If you have the funds available but would rather have someone help you with the payment, that’s okay too. Call our Customer Service team on 0800 000 123.

We can help you with a payment request and guide you through the next steps.

Once your cover is active again

You’ll be able to book another HealthCheck. We know that missed payments aren’t always planned. If you’re ready to get things sorted, we’re here to help.